Currently, we only offer shipping to the United Kingdom. We are working on expanding to more countries.

We are happy to offer free shipping on all orders, regardless of the order value. Whether you order a single item or multiple items, you will not pay any shipping fees.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the link in the shipping confirmation email or by entering your tracking number on the following page: https://movae-london.com/apps/parcelpanel

Our processing time is 1–2 business days. Once your order has been shipped, delivery takes approximately 5–10 business days. We do our best to deliver your order as quickly as possible so you can enjoy your new fashion items soon.

You can return your items within 30 days of receiving your order. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. To start a return, simply email us. Our team is ready to help and guide you through the process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course provide a suitable solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To start this process, please email us at support@movae-london.com

If you want to cancel or change your order, please contact our customer service as soon as possible. We can only make changes while the order has not yet been processed.

We accept various payment methods, including Creditcard, ApplePay & PayPal. You can view the available options during checkout.

Please refer to our size chart on the product page to find the correct size for your body type. If you are unsure, feel free to contact us for advice.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.